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Title: Reducing Cost To Serve New Residential Customers
Author: Jerome H. Kostro
Source: American Gas Association 2001
Year Published: 2001
Abstract: Reducing the cost of serving new residential customers is of great interest to distribution utility managers, due to the annual number of installations and their unit costs. This paper, based on industry input, examines the issues that may lead to excessive costs being incurred as well as ideas for appropriate cost reduction.

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