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Title: Gas Service Training Program For Gas Utilization Personnel
Author: J. W. Mcclintock
Source: American Gas Association 1990
Year Published: 1990
Abstract: This paper covers the training efforts that are in place at Consumers Gas for gas service technicians. Emphasis is placed on the need for a comprehensive training program and how to deal with the influx of new-generation equipment, including furnaces, ranges, and fireplaces. A structure for administering training on an ongoing basis is described and the use of the generic training approach is outHned. In addition, the concept of personalized training and the method of implementing it are examined. The requirements to perform service work as we enter the 1990s are also explored.

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