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Title: New Hampshires Bare Steel Replacement Program: An Example Of Utility And Regulatory Cooperation
Author: Paul Lashoto
Source: American Gas Association 2001
Year Published: 2001
Abstract: Northern Utilities is a small local distribution company operating in Maine and New Hampshire. Although owned by a significantly larger parent company, Massachusetts-based Bay State Gas, Northerns regulatory environment is localized. That is, the Maine Public Utilities Commission is concerned with Northerns facilities and customers in the state of Maine and the New Hampshire Public Utilities Commission (NH PUC) is focussed on facilities and customers in New Hampshire. The New Hampshire operation is small by any standard. To put it into perspective, at year end 1999 the Company operated just 16,738 services and 426 miles of main. At year end 1999 there were 23,622 meters spread between 23 cities and towns. However, problems that are small in absolute numbers can be large in relative terms, creating serious problems for company management. (Note: All figures in this paper are taken from annual reports submitted to NH PUC and US DOT by Northerns New Hampshire operation.)

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