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Title: Deming Method For Creating Quality
Author: William B. Morlok
Source: American Gas Association 1986
Year Published: 1986
Abstract: At a recent conference in New York City, the topic was Managing to Make Things - Profitably. Several interesting points were raised in the program announcement: First they adopted our principles of quality control management products with superior fits and finishes attracted new customers: OURS Then they adopted our robotics and tightened the productive cycles through just-in-time parts delivery their competitively- priced products attracted new customers: OURS Still, some people over here thought were losing out to lower labor costs there. Then they began building factories here and continued to produce competitivelypriced quality products with local work forces: OURS So now we all have the same great equalizers in the same operaling environment - and few excuses left.

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