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Title: Training On Wheels
Author: Elmer E. Westerhof
Source: American Gas Association 1973
Year Published: 1973
Abstract: One of the major tasks facing management today is how to inform and constantly update the employee on all phases of his job, while training him for the next higher level. Since the time spent in training is not productive, it must be accomplished at the minimum of expense and still be complete and thorough. Our industry is being scrutinized by federal agencies, public service commissions, and by just about any group that wants to be heard. Some of the comments relate to training. Also, some of the reported incidents that have crossed my desk indicate lack of training has had some part in the cause of the incident. The task facing management is how to keep the employee informed and knowledgeable in all phases of his work.

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