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Title: Utility-Contractor SAFETY/QUALITY - A Contractors Perspective
Author(s): [Not Available]
Source: American Gas Association 2009
Year Published: 2009
Abstract: In todays utility business, contractors perform the largest share of new construction work, replacement work, and sometimes even maintenance work. Contractors and utilities operate under different business models due to the fact that contractors are not directly regulated by pipeline safety regulations and utilities are regulated by Federal & State pipeline safety regulations and rates. This difference in the way business is conducted often relates to how Safety and Quality are viewed and managed by different contractors. Many contractors operate to meet their minimum requirements, and some mirror their Safety and Quality to the utilities regulated requirements in lock-step with the utilities. Many contractors have a culture of minimum compliance, while best value contractors have a culture of discipline and a commitment to personal responsibility.

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