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Title: Improving Maintenance Productivity And Control Through Cultural Changes And The Computer
Author: Tracy Ellis Mulligan
Source: American Gas Association 1986
Year Published: 1986
Abstract: With the possible exception of death and taxes, there is nothing so certain as change. This paper discusses planned change efforts to improve maintenance productivity and control of work orders for an underground gas distribution system. BACKGROUND The Washington Gas Light Companys piping system supplies the Washington, D.C, area, including the central city as well as suburban or rural areas in Maryland and Virginia within thirty miles of the city. The system includes approximately 6,600 miles of main and 550,000 services. Other characteristics of the system are: About 15% is tow pressure (6 wc) most of the remainder is operated at 20 psi. The oldest active piping was installed in the 1860s. There are approximately 800 miles of cast iron main, 4,300 miles of wrapped sleel, 800 miles of bare steel, and 700, miles of plastic.

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