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Title: Sunshine Employee Teams
Author: D. Hanna, G. Haines, J. Hill, S. Lazanis, R. Mollick, R. Niemi, D. Rathbun, A. Strauss, R. Tamblyn, J. Wortman
Source: American Gas Association 1987
Year Published: 1987
Abstract: Quick success items are small problems in the immediate area of job responsibility and expertise of the involved Team and for which the Leader has the authority to authorize the solution. To qualify as a Quick Success Item, the solution must be obvious to the Team. For example: the problem does not require in-depth analysis or the use of a variety of problemsolving techniques because the solution is so readily apparent, it jumps out at the Team. Since the Team was formed in December of 1984, four Quick Success Items have been implemented in the Ashtabula Service Center:

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