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Title: Vehicle Abuse, A Fleet Management Challenge
Author: Judith Lance
Source: American Gas Association 1983
Year Published: 1983
Abstract: Vehicle abuse is a problem with which all fleet operators are familiar. Some of us deal with it often and others on occasion, but it does appear as a negative side of our business whether your fleet is large or small. We pay a high price each year for vehicle abuse, both in repair dollars and downtime. Webster defines abuse as (1) to use wrongly (2) to hurt by treating badly(3) wrong, bad or excessive use. In order to find a solution to this problem of wrong, bad and excessive use of company vehicles, we need to deflne and understand the reasons for the abuse. Of course, sometimes the reasons are obvious, but many times the causes are not so recognizable and abuse may be written off as equipment failure, an accident, or routine repairs. This is one reason why investigations of vehicle accidents and other types of vehicle damage are necessary. Was the damage caused by abuse or was it unavoidable?

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