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Title: Panel Discussion AGA Operations Conference Computer Aided Dispatch
Author: John D. Taggart
Source: American Gas Association 2002
Year Published: 2002
Abstract: Columbia Gas of Ohio implemented MDT Technology in our Columbus Market in January 1998. Approximately 100 MDT users where given two days of training and the dispatchers were trained for one day before the system was activated in their area. The only change that was made to operations at this time was no paperwork and job-site reporting. Dispatching for the Columbus Market was already centralized.

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