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Title: Commercial Cooking-Dont Lose The Load-A Panel
Author: m. L. Graham
Source: American Gas Association 1970
Year Published: 1970
Abstract: At Oklahoma Natural we feel strongly that service is a definite sales and marketing tool as far as the retail and institutional food service customer is concerned. This has been our philosophy for a number of years. Servicemen have played a significant role in our food service sales program for nearly 20 years. Strong sales and service efforts have resulted in a food service equipment market saturation of over 92%. In simple terms we might state our companys position in a formula an aggressive sales force + customer satisfaction through sound gas and control adjustment service + a sales and service marketing team an important load maintained.

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