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Title: Quality Control-If You Want A Quality Control Program
Author: N. Paul Hartleben
Source: American Gas Association 1973
Year Published: 1973
Abstract: If we want a quality control program, how should it be organized? What are the basic features of such a program? What are the costs involved and would the results justify the expense? These are some of the questions many of us are asking about quality control, particularly when the use of new materials with critical characteristics are being used at an ever-increasing rate. Since any company that does business has at least a rudimentary quality control program, the meaning behind these questions can best be summed up by asking one basic question: How does one introduce formal statistical controls to make assurance of quality more effective?

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