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Title: An Update On Gain- The Gas Applicance Improvement Network
Author: J. Robert Hudson
Source: American Gas Association 1987
Year Published: 1987
Abstract: The A.G.A.-sponsored Gas Appliance Improvement Network GAIN) had another successful year in 1986. GAIN increased its participating utilities to 84 members. The quality of reports not only remained high, but they generated a significant number of milestones, our term for valuable and positive actions on the part of the manufacturers. Those actions assure improved customer satisfaction with a variety of gas appliances in the years ahead. Another plus by GAIN is the growing number of young coordinators, as more and more old-timers move on either to positions of greater responsibility or to their well-deserved retirement status. New blood infuses new enthusiasm, and enthusiasm is one of the ingredients that makes GAIN most effective. We welcome any and alt new as well as continuing GAIN program participants.

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