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Title: Mechanic And Shop Productivity Measurement
Author: Stephen J. Frank
Source: American Gas Association 1981
Year Published: 1981
Abstract: When discussing productivity measurement, I think that it is important to first answer the following questions: What is productivity? Why do we want to measure it? Productivity can be easily defined as the output per resource input. The reason we want to measure productivity is to determine the effectiveness of our effort that is, how well output achieves results. From this we can determine the worth of our efforts or the value of achieving results. if we do not know the effectiveness of our productivity, we will not be able to determine if our outputs are worth the resources we used to obtain these outputs. Is it worth doing this activity or is it best to discontinue the activity and place our resources in another activity? We cannot determine this unless we have some measure of our productivity.

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