Email Document Reference

Enter your email address below and the reference for this document will be sent to shortly from webmaster@ceesi.com.

Title: Quality Circles: Paths To Improved Productivity
Author: William W. Volkmor
Source: American Gas Association 1982
Year Published: 1982
Abstract: In September 1981, Southern California Gas Company implemented a six month piiot program to evaluate the much-publicized Quality Circle approach to productivity enhancement. The approach for the pilot was to apply the classical Quality Circle organization, operating guidelines, and techniques used successfully in Japanese and American manufacturing companies. The intent of this paper is not to sell Ihe Quality Circle concept, but rather to relate our experience in planning, implementing and evaluating the pilot program, and to discuss future expansion plans. The perspective is from operating organization management (meter repair facility) participating in the pilot program.

In order to prevent spam and automated file downloads for documents within the Measurement Library, please follow the instructions below and then you will be able to email a reference to this article.