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Title: The New Gas Appliance Improvement Network Gain()
Author: Harvey C. Foote
Source: American Gas Association 1973
Year Published: 1973
Abstract: During the next few years our industry will face more problems, obstacles, and changes than at any other time in its history. They will be brought about by restrictive legislation, outdoor and indoor pollution. environmentalists. consumer advocates. energy shortages, distribution of new gases. rising costs for energy on one hand, and on the other hand pressures from regulatory agencies to keep consumer costs down. There will be no easy solutions to these problems. As customer service representatives, what role can we play to help meet the challenges we face? I believe we have the potential of making the greatest contribution of all. It comes down to this, if the consumer is satisfied with gas as an energy and with the operation of appliances using that energy-many of the problems we face will be greatly diminished

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