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Title: Mobile Data Transmission Interfaced With The Computer Computer( Aided Dispatching)
Author: Brian J. Otoole
Source: American Gas Association 1978
Year Published: 1978
Abstract: Brooklyn Union provides free appliance adjustment service in addition to performing leak investigations, mandated inspection work and meter related activities. In 1976, a total of 1,128,000 jobs of all descriptions were completed in the field. Of this total, approximately 257,000 or 23% were radio dispatched as same day orders. Orders in this category include reported leaks, appliances which wont shut down, no gas reports and meter work which requires priority attention. In the winter months, reports of no heat by gas heating customers are dispatched on a same day basis. On a cold day, as many as 120 radio equipped vehicles may be assigned to the field during the day shift to complete these priority orders.

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