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Title: Calibration - Science, Business, Or Both?
Author: Randy Fowler
Source: 2000 Measurement Science Conference
Year Published: 2000
Abstract: There is a part of the human race that is driven to make measurements - metrologists, and we are continually being bombarded with the how tos of making better measurements. Regardless of their organizations sphere of activities, metrologists are bound by the fact that whatever they do either makes money or contributes in some way to their organizations bottom line. Calibration becomes a meeting of science and business. The familiar issues of good measurement practice, traceability and uncertainty are joined by those of efficiency, throughput and return on investment. This paper examines the methods for making decisions based not only on the scientific aspect of calibration and metrology, but also on the business aspect. It includes discussion of issues such as maximizing throughput, the best utilization of staff skills, and the impact of the extent of automation in so called automated systems.

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