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Title: Six Sigma, Business Measurements, And The Knowledge Revolution
Author: Thomas A. Pearson
Source: 2001 Measurement Science Conference
Year Published: 2001
Abstract: Six Sigma is the biggest thing in business and quality improvement since Japanese manufacturing success and W. Edwards Deming launched the SPC wave in the 1980s. The reason is simple: it produces good business results. As companies embark on the Six Sigma journey, they are finding new requirements for good measurements and business metrics. It all starts with the MEASURE phase. Now, smart system strategies for Six Sigma success can make all business improvement programs work better, faster, with less cost and lower risk. This paper takes a closer look at what people are saying about Six Sigma, Business Measurements, and the Knowledge Revolution, while making some predictions about what the winners will be doing in the year 2005.

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