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Title: The Search for Gas Chromatograph Operational Nirvana
Author: Anwar Sutan Brge Olafsen Andrew Runcie
Source: 2017 North Sea Flow Measurement Workshop
Year Published: 2017
Abstract: In the summer of 2017, the author went for a holiday with his family and was lucky to stay in a hotel which got to be pretty close, in authors notion, to what is often called a Nirvana. It was not only because the whole complex was amazingly beautiful and the tropical Island itself was gorgeous, but mainly because of the feelings experienced by guests when they see what happened around them when some imperfections or nuisances occurred. Responses of the hotel staff to all emerging shortcomings were practically instant. All hotel employees have been seemingly trained to immediately spot weak issues: they just know when wet towels are to be replaced, empty glasses to be filled, rooms to be tidied, etc. If the guests looked a bit confused, the help was there at once as if the crew can read the guests minds and were ready, just like angels, to fulfil every need of each hotel guest.

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