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Title: Applying Measurement Science To Ensure End Item Performance
Author: Howard Castrup
Source: 2008 Measurement Science Conference
Year Published: 2008
Abstract: A methodology is presented for the cost-effective determination of appropriate measurement assurance standards and practices for the management of calibration and test equipment. The methodology takes an integrated approach in which quality, measurement reliability and costs at each level in a test and calibration support hierarchy are linked to their counterparts at every other level in the hierarchy. This relates requirements and capabilities at any given level in the hierarchy to the performance objectives of the end items which the hierarchy is ultimately employed to support. Included in the methodology is the capability to quantify the effect of calibration/test support on costs resulting from the risk of degraded end item performance, either in terms of losses suffered through poor performance or expenses incurred from returned products, warranty rework or reimbursement, legal damages, or retrofit of product improvements.

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