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Title: The Role Of Operating Areas In Developing Long-Term Relationships With Suppliers
Author: Michael W. Gozzo, Scott R. Williams
Source: American Gas Association 1994
Year Published: 1994
Abstract: Todays competitive and economic pressures have increased the expectations and requirements we have of our suppliers. Increased quality, greater overall value and excellent on-time delivery performance can only be achieved and sustained through long-term supplier relationships. To support these relationships, operating personnel will be called upon to embrace new behaviors as well as new business processes.

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