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Title: Public Relations Aspect Of Planning For Emergencies
Author: Corey F. Overton
Source: American Gas Association 1970
Year Published: 1970
Abstract: Any company is a potential victim of a disaster or other emergency. And the unpredictable consequences of these unfortunate occurrences can range from death and widespread property damage, as immediate effects, to loss of public confidence in the company and impairment of its financial position, in the long term. For every company the prospect is forbidding, but for a utility, whose product is energy and whose service is essential to its customers, the prospect is even more serious, Although utility operating and organizational efficiencies have reduced substantially the risk of experiencing a major emergency, it is the long-shot event of largescale proportions we are considering here. On the outside chance that your company some day will be confronted with a disaster situation, logic tells us we should do what we can to prepare for these unpredictable events.

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