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Title: Software Quality The Furps Model
Author: Sally J. Oudley
Source: 1986 Measurement Science Conference
Year Published: 1986
Abstract: The measurement of software quality is in its infancy. The attributes to measure, the data to gather, the analyses to perform and the conclusions to draw are all evolving with the quickly changing industry. Hewlett-Packard has concentrated on five key software quality attributes: Functionality, Usability, Reliability, Performance and Supportability.

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