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Title: Quality Assurance At Houston Lighting & Power
Author: B. G. Cooper
Source: American Gas Association 1984
Year Published: 1984
Abstract: The Quality Assurance (QA) Section of the Houston Lighting & Power Transportation Department was established to insure the safety and operational integrity of fleet equipment due to the critical nature of this type of equipment, Several catastrophic failures and repeated maintenance problems forced the Transportation Department to create personnel positions responsible for quality of workmanship, specification adherence, and correct procedures involving acceptance and repair of man-lift and crane devices. While it is difficult to justify a quality assurance group in conventional productivity or economic terms, the Company elected to form this group to reduce the chance of a catastrophic failure and reduce downtime of equipment.

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