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Title: Operating Quality Control-An Action Rather Than Reaction
Author: J. N. Oling
Source: American Gas Association 1970
Year Published: 1970
Abstract: For many years we at NI-Gas have had an awareness of construction, maintenance and operating costs. We knew that unless we exercised diligent control over manhours expended and supplemented this control with ingenuity relative to methods, materials and equipment, our costs would rise. Rising costs seem inevitable today but a continuing objective has been to minimize these cost increases. It was not unusual for our crew members to know exactly how many manhours per average service were being expended or how many manhours per 100 feet of main installed were being expended. We were all aware of costs! They were easily measured and documented. But what about conformance to recogrized good practices? How vveli were we following the intent of B31.8? Were the construction specifications being followed as they should? How well were we doing on cleanup and public and employee safety? Had we made every reasonable effort to minimize the possibility of future incidents on the system? Most everyone in our company, and Im sure in your company, would answer these questions in the positive vein indicating that no real problem existed.

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